Digitisation. Artificial Intelligence. Blockchain. Quantum computing. Self-driving cars. 3D printed everything... What actually are all these new terms? What do they actually mean and do they really have the potential to change the world - for better or worse? Where do these lie on the "hype cycle" and how can you use them in your business to enhance the customer experience? Perhaps you are exploring digitisation safe in the knowledge that you are ahead of the competition... or are you?
This keynote explores the various new technologies and the real implications for how to use them, or, how you shouldn't use them. We will review some fundamentals on Moore's law, exponentials, and even explore the Dunning-Kruger effect so you are much better prepared to determine which technologies you can adopt and if the investment is worth it.